Before You Order
To ensure you have the best possible shopping experience at GUOracing, we encourage you to carefully read the following points before placing an order:
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Product Descriptions & Compatibility
Please review the product details, specifications, and compatibility information to ensure the RC cars or accessories fit your needs. If you’re unsure, don’t hesitate to reach out to us before purchasing. -
No-Reason Return Policy
We do not offer returns for items based on change of mind or dislike of the product. However, if you are unhappy with your purchase due to other reasons, please review our Return Policy or contact us directly. -
Quality-Related Issues
In case of receiving a damaged, defective, or incorrect product, we are committed to resolving the issue promptly. Please document any problems with photos or videos and contact us immediately. -
Shipping Costs for Returns
For any non-quality-related returns, please note that the shipping costs are the responsibility of the customer. We recommend choosing a cost-effective shipping option for returns. -
Customer Support
If you have any questions or need assistance, our friendly customer support team is ready to help. Feel free to contact us at guoracing.official@gmail.com.